Care & Warranty
Kohburg furniture is built with longevity in mind but a little extra care goes a long way. Maintaining a regular cleaning schedule keeps your furniture beautiful and assures prolonged strength and dependability.
Cleaning and Sanitizing:Clean our products with warm and soapy water moistered sponge or towel to wipe the dirty surface. Avoid excess water. Immediately wipe dry afterwards to prevent soaking. Refrain from using toxic cleaning products on Kohburg furniture as it may mar the integrity of our environmentally friendly finishes.
Mobile Units:Make sure your mobile units move freely and are squeak-free. Properly and regularly lubricated ball bearings ensure your products are in top-notch quality. Apply a couple drops of approved lubrication oil to your ball bearing joints once a month for proper unit maintenance.
Unfinished Wood:Kohburg's all natural blocks provide kids a silk-smooth feel. If your blocks need cleaning, please use #600 grit sandpaper from your local hardware store to gently sand the surface. Sanding will restore the block's smooth, natural finish.
To prevent structural failures and possible injury, furniture should only be used for its intent and not other purpose(s). Furniture should be regularly inspected for loose or missing screws and/or rivets, wood stress and cracks and general instability. Furniture that is damaged or has noticeable instability should immediately be removed from use and put aside to prevent possible injury. Kohburg is not liable for any accidents if a product is modified by the customer without our written authorization. For additional information regarding furniture maintenance, please contact our Customer Service Representatives at (909) 868-9688, M-F (8:30 a.m. - 5:00 p.m. PST).
30 Days Money Back Guarantee
At Kohburg, we stand behind our furniture. To ensure our customers' satisfaction, we inspect every product before it's shipped. We are pleased to offer our 30 Days Money Back Guarantee if you aren't completely satisfied with your furniture products. Please review the return & exchange information page available at our online store for terms and conditions.
Signature Line 10 Year Limited Warranty
The limited warranty covers defects in material and workmanship on most Kohburg Furniture from the date of purchase from Kohburg. Please refer to Q&A below for more details about what is not covered by the 10 Year Limited Warranty. This limited warranty is valid for 10 years from the purchase date by the original purchaser with original receipt.
Eco Line 5 Year Limited Warranty
The limited warranty covers defects in material and workmanship on most Kohburg Furniture from the date of purchase from Kohburg. Please refer to Q&A below for more details about what is not covered by the 5 Year Limited Warranty. This limited warranty is valid for 5 years from the purchase date by the original purchaser with original receipt.